Fallsview Casino

Cookie Policy

This Cookie Policy explains how our online gaming platform uses cookies and similar technologies when you visit our website and use our casino services. This policy describes what cookies are, how we use them, the types of cookies we use, the information we collect using cookies, and your choices regarding cookie usage. By continuing to use our platform, you consent to the use of cookies as described in this policy.

What Are Cookies

Cookies are small text files that are stored on your device when you visit our casino website. These files contain information that helps us recognize your browser and capture certain information about your gaming preferences and activities. Cookies enable our platform to remember your login details, game preferences, and provide you with a personalized gaming experience. They are essential for the proper functioning of our online casino services and help us enhance your overall gaming experience.

In addition to cookies, we may also use web beacons, pixel tags, and other similar technologies that serve comparable functions. These technologies work together with cookies to collect information about your interactions with our platform and help us improve our services.

Types of Cookies We Use

Cookie TypePurposeDuration
Essential CookiesEnable core functionality including security, account management, and game loadingSession or up to 1 year
Performance CookiesCollect information about website usage and game performance to improve servicesUp to 2 years
Functional CookiesRemember your preferences, settings, and enhance gaming featuresUp to 1 year
Marketing CookiesDeliver personalized advertisements and track promotional campaign effectivenessUp to 13 months

How We Use Cookies

Our online casino platform uses cookies for various purposes that enhance your gaming experience and ensure the security of our services. We use essential cookies to maintain your session while playing games, process deposits and withdrawals, and ensure that our security measures protect your account from unauthorized access.

Performance cookies help us understand how players interact with our games and website features. This information allows us to optimize game loading times, identify popular slot machines, and improve overall platform performance. We also use functional cookies to remember your gaming preferences, language settings, and display customizations that make your visits more enjoyable.

Marketing cookies enable us to show you relevant promotional offers and bonuses based on your gaming interests. These cookies also help us measure the effectiveness of our advertising campaigns and ensure that promotional content reaches the appropriate audience segments.

Third-Party Cookies

In addition to our own cookies, we work with trusted third-party service providers who may place cookies on your device to help us deliver our services. These partners include game developers, payment processors, analytics providers, and advertising networks that support our casino operations.

  • Game software providers use cookies to ensure smooth gameplay and track game performance
  • Payment service providers utilize cookies for secure transaction processing
  • Analytics services place cookies to help us understand user behavior and improve our platform
  • Advertising partners use cookies to deliver relevant promotional content across the internet

All third-party partners are carefully vetted and must comply with applicable privacy laws and our data protection standards. We ensure that these partners only use cookies for legitimate purposes related to providing services to our platform.

Cookie Management and Control

You have several options for managing and controlling cookies on our platform. Our website includes a cookie consent banner that allows you to accept or reject non-essential cookies when you first visit our site. You can modify these preferences at any time through our cookie settings panel, which is accessible from the footer of our website.

Through our cookie management interface, you can:

  • View detailed information about each type of cookie we use
  • Enable or disable specific cookie categories
  • Update your preferences for future visits
  • Access information about third-party cookies and their purposes

Please note that disabling certain cookies may affect your ability to access some features of our casino platform or may impact your gaming experience.

Browser Cookie Settings

Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. Each browser provides different methods for managing cookie preferences, and you can typically find these options in your browser's privacy or security settings.

  • Chrome: Navigate to Settings > Privacy and Security > Cookies and other site data
  • Firefox: Access Options > Privacy & Security > Cookies and Site Data
  • Safari: Go to Preferences > Privacy > Manage Website Data
  • Edge: Visit Settings > Cookies and site permissions > Cookies and site data

Be aware that blocking all cookies may prevent you from accessing certain features of our casino platform, including account login, game functionality, and personalized settings. Some features require cookies to operate properly and provide you with the intended gaming experience.

Data Protection and Privacy

We are committed to protecting your privacy and handling your personal information in accordance with Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA). The information collected through cookies is treated with the same level of protection as other personal data we collect.

Cookie data is stored securely using industry-standard encryption and security measures. Access to this information is limited to authorized personnel who require it for legitimate business purposes. We do not sell cookie data to third parties, and we only share this information with trusted service providers who assist us in operating our casino platform.

We retain cookie data only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws and regulations. When cookie data is no longer needed, it is securely deleted from our systems.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other operational needs. When we make significant changes to this policy, we will notify you through prominent notices on our website or through other appropriate communication channels.

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies and similar technologies. The date of the most recent update will be indicated at the top of this policy. Your continued use of our casino platform after any changes to this policy constitutes acceptance of the updated terms.

If you have questions or concerns about our cookie practices or this policy, please contact our customer support team through the contact information provided on our website. We are committed to addressing your inquiries and ensuring that you understand how we use cookies to enhance your gaming experience while protecting your privacy.